Lancet Laboratories is committed to providing excellent customer service and excellence dedicated to the Independent Financial Intermediary.
Please see below for an overview of our Financial Intermediary services:
- Maximum 48 hours turnaround time for routine test results once the sample is received at the laboratory
- 24 hour 7 days a week insurance dedicated call centre
- Lancet Laboratories’ dedicated query box for all insurance enquiries (including adding tests on existing bloods)
- Professional fully staffed helpdesk for all insurance troubleshooting and month end cut off
- Electronic SMS and email notification for financial intermediaries to track client testing
- Extensive pharmacy footprint available at Clicks, Dis-Chem and Pick ‘n Pay testing facilities
- National travelling nurse services
- Lancet Laboratories prides itself on diagnostic excellence and strives to provide results of the highest accuracy and precision
- Crucial service excellence that helps insurance houses and underwriting to grant risk cover for clients.