Lancet Laboratories is committed to providing excellent customer service and excellence dedicated to the Independent Financial Intermediary.

Please see below for an overview of our Financial Intermediary services:

• Maximum 48 hours turnaround time for routine test results once the sample is received at the laboratory
• 24 hour 7 days a week insurance dedicated call centre
• Lancet Laboratories’ dedicated query box for all insurance enquiries (including adding tests on existing bloods)
• Professional fully staffed helpdesk for all insurance troubleshooting and month end cut off
• Electronic SMS and email notification for financial intermediaries to track client testing
• Extensive pharmacy footprint available at Clicks, Dis-Chem and Pick ‘n Pay testing facilities
• National travelling nurse services
• Lancet Laboratories prides itself on diagnostic excellence and strives to provide results of the highest accuracy and precision
• Crucial service excellence that helps insurance houses and underwriting to grant risk cover for clients.