Our CARE Values
At Lancet Laboratories we value and respect our customers, making every effort to provide great customer service. We achieve this by simply caring about our patients’ health. From our friendly and professional healthcare team, efficient courier network and responsive customer-care service, we aim to provide a first-class pathology experience.
As one of the leading pathology laboratories operating throughout Africa, we recognise our important role and responsibility in providing specialist pathology services and infrastructure to support the fight against HIV, tuberculosis and other key health issues affecting our continent.
To deliver consistent quality at every level of our business, Lancet Laboratories’ Quality Assurance team works hard to achieve and maintain SANAS accreditation throughout its structure, adhering to the highest international criteria set out according to ISO Standard 15189.
Lancet Laboratories is constantly seeking new ways to improve the efficiency and effectiveness of our service delivery. In order to achieve the best possible standards and provide the best possible service, we understand the value of developing and investing in our employees at every level of the business.